Wehda
Privacy Policy

Privacy Policy

Effective Date: 1/1/2026

Wehda (“we”, “our”, or “us”) operates the Wehda mobile and web application (the “App”), a building and compound management platform designed to help building managers and residents manage maintenance, finances, and communication.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Wehda App.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Apartment or unit number
  • Role (resident, building president, Treasury manager)
  • Profile information you choose to provide

1.2 Financial and Transaction Data

  • Payment status (paid/unpaid)
  • Invoices and billing records
  • Transaction references (we do not store full credit/debit card details)

Payments are processed through third-party payment providers who comply with applicable security standards.

1.3 Usage and Technical Data

We automatically collect certain information when you use the App, such as:

  • Device type and operating system
  • App version
  • IP address
  • Log data and usage activity
  • Date and time of access

1.4 Communication Data

  • Uploaded photos
  • Announcements and notices

2. How We Use Your Information

We use the collected information to:

  • Provide and operate the Wehda App
  • Manage building operations and resident services
  • Process payments and track financial records
  • Facilitate communication between residents and management
  • Send notifications, updates, and service-related messages
  • Improve app performance, features, and user experience
  • Ensure security, prevent fraud, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information only in the following cases:

  • With Building Management: Relevant information is shared with authorized building managers to operate the building services.
  • With Service Providers: Trusted third parties who assist in hosting, payments, analytics, notifications, or customer support.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

All third parties are required to protect your data and use it only for the intended purpose.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting requirements.

Once the data is no longer needed, it is deleted or securely anonymized.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • Encrypted data transmission
  • Secure servers and access controls
  • Limited access to authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent where applicable

You can exercise these rights by contacting us using the details below.

7. Children’s Privacy

The Wehda App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. International Data Transfers

Your information may be stored or processed on servers located outside your country. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

11. App Store & Google Play Compliance

his Privacy Policy is designed to comply with Apple App Store and Google Play requirements, including transparency around data collection, usage, sharing, and user rights. Wehda:

  • Clearly discloses all data collected and its purpose
  • Does not sell personal data
  • Uses data only to provide core app functionality
  • Allows users to request data access or deletion
  • Uses secure third-party services for payments and infrastructure